Mobile App Privacy Policy

Privacy Policy

Your privacy matters to us.

This Privacy Policy explains how Epileptic Al’s Shop (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit or make a purchase from https://www.epileptical.com (the “Site”).

This policy works alongside our Terms of Service and applies only to this website.

If you have questions or privacy-related requests, contact us at:
Email: epialshop@outlook.com

Information We Collect

We collect only the information needed to operate the store, fulfill orders, and provide customer support.

Information You Provide to Us

When you interact with the Site or place an order, we may collect:

Name and contact information
Shipping and billing address
Payment information (processed securely by third-party providers)
Order details and purchase history
Messages or emails you send us

We do not store full payment card numbers on our servers.

Information Collected Automatically

When you browse the Site, some information is collected automatically, including:

IP address and general location (approximate)
Browser type and device information
Pages viewed and interactions with the Site

We use tools such as Google Analytics to understand how visitors use the Site and to help improve functionality.

How We Use Your Information

We use personal information to:

Process and fulfill orders
Communicate about orders or questions
Provide customer support
Prevent fraud and maintain site security
Improve the Site and shopping experience
Comply with legal obligations

We collect and use personal information only when we have a valid reason to do so, such as fulfilling a purchase or responding to a request.

Marketing Communications

If you choose to receive emails from us, you may receive occasional updates or announcements. You can unsubscribe at any time by following the instructions in the email or contacting us directly.

How We Share Information

We do not sell your personal information.

We may share limited information with trusted third parties only when necessary, such as:

Shopify (our ecommerce platform)
Payment processors
Shipping and fulfillment partners
Analytics providers

We may also disclose information if required by law or to protect our rights.

Cookies

Cookies are small data files stored on your device that help websites function properly.

We use cookies to:

Keep the Site running smoothly
Remember preferences
Analyze site traffic

You can control cookies through your browser settings. Disabling cookies may affect how some parts of the Site function.

Learn more at: www.allaboutcookies.org

Sensitive Information

We do not intentionally collect sensitive personal information such as health data, biometric data, political beliefs, or religious beliefs. Please do not submit sensitive information through the Site.

Data Retention

We retain personal information only as long as necessary to:

Fulfill orders
Provide support
Meet legal or accounting requirements

When information is no longer needed, it is securely deleted or anonymized.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet is completely secure. While we do our best, we cannot guarantee absolute security.

Your Rights

Depending on where you live, you may have the right to:

Request access to your personal information
Request corrections or updates
Request deletion of your information
Object to certain data uses

To make a request, contact us at epialshop@outlook.com. We’ll respond within a reasonable timeframe.

Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the Site after updates means you accept the revised policy.