Privacy policy

Privacy Policy

Last updated: June 24, 2026

This Privacy Policy describes how EpilepticAL.com ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from EpilepticAL.com.

Contact

If you have questions about this Privacy Policy, would like more information about our privacy practices, or wish to make a complaint, please contact us through our Contact page.

You may also contact us by mail at:

EpilepticAL.com
460 County Road 1133
Cullman, AL 35057

Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect information when you contact us for customer support.

Device Information

Purpose of collection: To load the Site accurately, improve performance, and analyze website usage.

Source of collection: Automatically collected through cookies, log files, web beacons, tags, pixels, and similar technologies.

Information collected may include:

  • Browser type and version

  • IP address

  • Time zone

  • Cookie information

  • Pages visited

  • Products viewed

  • Search terms

  • Website interactions

Disclosure for business purposes: Shared with Shopify and other service providers that help operate our store.

Order Information

Purpose of collection: To process orders, fulfill purchases, provide customer support, prevent fraud, communicate with customers, and deliver products and services.

Information collected may include:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information

  • Order history

Disclosure for business purposes: Shared with Shopify, payment processors, shipping providers, and print-on-demand fulfillment partners as necessary to fulfill your order.

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate about purchases

  • Send order confirmations and shipping updates

  • Improve our website and services

  • Detect and prevent fraud

  • Comply with legal obligations

  • Provide marketing communications when you have opted in

Sharing Personal Information

We may share your information with trusted service providers who help us operate our business, including:

  • Shopify (our ecommerce platform)

  • Payment processing providers

  • Shipping and logistics providers

  • Print-on-demand fulfillment partners

  • Analytics providers

  • Advertising and marketing platforms

We may also disclose information when required by law or to protect our rights, customers, or business operations.

Print-on-Demand Fulfillment

Many products sold through EpilepticAL.com are produced and shipped by third-party print-on-demand partners. To fulfill your order, necessary information such as your name, shipping address, and order details may be shared with those fulfillment providers.

Behavioral Advertising and Analytics

We may use analytics and advertising tools to better understand how visitors use our website and to provide relevant advertising.

These services may include:

  • Google Analytics

  • Meta (Facebook and Instagram) advertising tools

  • Shopify marketing tools

  • Other advertising and analytics providers

These providers may use cookies and similar technologies to collect information about your interactions with our website.

For more information:

Google Privacy Policy: https://policies.google.com/privacy

Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout

Digital Advertising Alliance Opt-Out: https://optout.aboutads.info

Cookies

Cookies are small files stored on your device that help websites function properly and improve the browsing experience.

We use cookies to:

  • Remember customer preferences

  • Maintain shopping cart functionality

  • Enable secure checkout

  • Analyze website performance

  • Improve user experience

  • Support marketing and advertising efforts

Most web browsers automatically accept cookies. You may modify your browser settings to refuse or remove cookies, although some portions of the Site may not function properly if cookies are disabled.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of personal information

  • Restrict certain uses of personal information

  • Receive a copy of your personal information

  • Withdraw consent where applicable

To exercise these rights, please contact us using the information provided above.

California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know what personal information we collect and the right to request deletion or correction of certain personal information.

To submit a privacy-related request, please contact us through our Contact page or by Email Us.

Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

Security

We take reasonable measures to protect your personal information. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Do Not Track Signals

Because there is currently no universally accepted standard for responding to Do Not Track browser signals, our Site does not respond differently when such signals are received.

Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or operational needs. Updated versions will be posted on this page with a revised effective date.

Complaints

If you have concerns about how we handle your personal information, please contact us first so we can attempt to resolve the issue.

If you are not satisfied with our response, you may have the right to contact the appropriate privacy or data protection authority in your jurisdiction.